How do I care for my hand-embroidered T-shirt to ensure its longevity?
To preserve the beauty and integrity of your hand-embroidered T-shirt, we recommend hand washing in cold water with a mild detergent. Avoid wringing out the fabric. Lay flat to dry out of direct sunlight. Iron on the reverse side with a warm iron if necessary.
How can I pay for my order?
We accept various payment methods including credit cards, debit cards, and PayPal.
How long will it take to receive my order?
The delivery time depends on your location and the product you ordered. Once your order is shipped, we will provide you with tracking information.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt.
How long does it take to create and deliver a custom hand-embroidered T-shirt?
Each T-shirt is meticulously crafted by hand, requiring attention to detail and time. The creation process generally takes 2-4 days, depending on the complexity of the design. Delivery times vary based on your location but typically add an additional week to the total time.
How can I contact customer service?
You can reach our customer service team via email or by using the contact form on our website.
Do you ship internationally?
We regret to inform you that our current logistics services are limited solely to the United States. While we understand the enthusiasm and support of our global customers, we are, unfortunately, unable to extend our delivery services beyond the borders of the United States at this time.
We deeply apologize for any inconvenience this may cause and we truly appreciate your understanding.
What materials are used in your hand-embroidered custom T-shirts?
Our hand-embroidered T-shirts are crafted using premium-quality, 100% organic cotton as a base material to ensure comfort and durability. The embroidery thread is selected for its luster and strength, offering vibrant colors that last.
